Single multi-server queuing system requirements analysis the main user interface to enter in the system help desk number, customer number, simulation time, and so the initial data, after data processing and back office systems analysis calculated the greatest captain of the customer queue, average queue length, system, the average number of entities, average customer waiting time, maximum waiting time for customers, the empty desk and the busy period of each and every customer the percentage of time spent in the system and so on.

需求分析.doc

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