Call Center Management System Ver-1.01 Software Requirements :- 1. Visual Basic 6.0. 2. SQl Server 7.0. 3. Operating System Windows 98. 4. Ms Office 2000 or above. Installation Instructions :- 1. Install sql server on machine 2. Create database with name ccms 3. Run Microsoft Data Component in setup folder 4. execute script file named ccms_data_cre_popul.sql 5. double click on file setup in path setup.exe 6. Run Project from Start:-Programs:->Call Center Management System 7. Password for master login user name : Administrator password : hotline Password for user login user name : dhiraj password : dhiraj_hotline user name : chintan password : chintan_tiger

prjComplaintManagement.vbp
prjGasAgencySystem.PDM
README.TXT
rptCustDetails.DCA
rptCustDetails.Dsr
rptCustDetails.dsx
rptDepartment.DCA
rptDepartment.Dsr
rptDepartment.dsx
rptEmployee.DCA
rptEmployee.Dsr
rptEmployee.dsx
rptNotificationDetails.DCA
rptNotificationDetails.Dsr
rptNotificationDetails.dsx
SQL Script\ccms_data_cre_popul.sql
ToolBar Images\CANCEL.ICO
..............\Delete.ico
..............\Document.ico
..............\Exit.ico
..............\Generic Doc 1.ico
..............\main.ico
..............\MODIFY.ICO
..............\NEW.ICO
..............\SAVE.ICO
..............\SEARCH.ICO
..............\sub.ico
clsEmployee.cls
Customer.cls
DESKTOP.INI
dtEnvironment.DCA
dtEnvironment.Dsr
frmAbout.frm
frmAbout.frx
frmCallClose.frm
frmCallClose.frx
frmCheckStatus.frm
frmCheckStatus.frx
frmCustomerReg.frm
frmCustomerReg.frx
frmCustSearch.frm
frmCustSearch.frx
frmDepartment.frm
frmDepartment.frx
FRMEMP~1.LOG
frmEmployee.frm
frmEmployee.frx
frmGasBooking.frm
frmGasBooking.frx
frmLogin.frm
frmLogin.frx
frmMain.frm
frmMain.frx
frmMasterLogin.frm
frmMasterLogin.frx
frmNotification.frm
frmNotification.frx
frmReports.frm
frmReports.frx
frmusermanager.frm
frmusermanager.frx
mdDataConnection.bas
MdiParent.frm
MdiParent.frx
MSSCCPRJ.SCC
prjComplaintManagement.PDM
SQL Script
ToolBar Images

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