Description: Visual.C++程序设计技巧与实例--配套光盘
第13章 网络编程
本章共有8个实例：
1. PowerNetConfig在Win2000系统下修改主机名、IP、网关、子网掩码和代理服务器
2. GetAllIP得到多穴主机的多个IP地址
3. EnumHosts枚举局域网内的计算机
4. GetMac读取网卡的Mac地址
5. C_S Demo一个小型的公司客服系统——C/S使用示例
6. Mount在应用程序中映射网络驱动器
7. AddIEButton往IE的工具条上添加自定义的图标
8. MyBrowser利用WebBrowser控件创建自己的浏览器
第14章 帮助系统
本章共有两个例子：
1. HlpDemo如何制作一个传统的hlp格式的帮助文件
2. CHM如何制作一个CHM格式的帮助文件
至此，本书源码已上传完毕，非常抱歉要分开来上传，学校的网络实在太差了-Visual.C program design techniques and examples -- matching CD Chapter 13 of this chapter network programming, there are eight examples : 1. PowerNetConfig in Win2000 system changes hostname, IP, Gateway, Subnet Mask and Proxy Server 2. GetAllIP be multi-homed host multiple IP addresses 3. EnumH osts Enumerate LAN computer 4. GetMac card read Mac addresses five. C_S Dem o a small company customer service system -- C / S examples of the use of six. Mount procedures in the application of mapping network drives All seven. AddIEButton to add Hi IE icon from the definition of eight. MyBrowse r use WebBrowser control to establish its own browser Chapter 14 of this chapter help system consists of two examples : 1. HlpDemo how to make a traditional hlp format documents with the help of two. CHM ho Platform: |
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Description: 一个客户联系管理（CRM）系统，可以轻松建立客户联系方式，并且进行客户售后跟踪和服务支持-a customer contact management (CRM) system, can easily build customer contacts, as well as for after-sales tracking and customer service support Platform: |
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Author:岸西 |
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Description: 中国电信 东北9省
客服系统E_R设计-northeast China Telecom nine provinces customer service system design E_R Platform: |
Size: 344064 |
Author:wzy |
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Description: 淘客在线客服管理系统（TaokeOCS V3.2），是一款采用Ajax+Java+MySql技术构建的先进、高效、健壮的在线客服解决方案。作为商业软件产品，TaokeOCS 在代码质量、运行效率、负载能力、安全等级、功能可操控性和权限严密性等方面已在广大用户中获得良好的口碑。-Amoy off-line customer service management system (TaokeOCS V3.2), is a used Ajax+ Java+ MySql technology to build advanced, efficient, robust online customer service solutions. As a commercial software product, TaokeOCS in code quality, operating efficiency, load capacity, security level, function and authority in control of areas such as tightness in the vast numbers of users to gain a good reputation. Platform: |
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Author:王非 |
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Description: 主要功能
客户管理系统主要由基础信息维护、客户 服务、信息查询、系统管理和帮助信息等几个功能模块组成，规划系统功能模块如下：
基础信息维护模块
该模块主要包括区域信息设置、企业性质设置、企业类型设置、企业资信设置、客户级别设置和客户满意程度设置6部分。
客户信息维护模块
该模块主要包括客户信息、联系人信息、业务往来、客户呼叫中心4个部分。
客户服务模块
该模块主要包括客户反馈、客户投诉两个部分。
信息查询模块
该模块主要包括客户信息查询、联系人信息查询、客户反馈满意度查询和客户投诉满意度查询4部分。
系统管理模块
该模块主要包括增加操作员、密码修改、退出系统3部分。
-Customer management system is mainly based on information from maintenance, customer information, maintenance, customer service, information, information systems management and help the composition of several function modules, function modules planning system is as follows:
The maintenance of basic information modules
The module is mainly set up regional information, the nature of an enterprise set up, business type, business credit establishment, customer-level settings and set the level of customer satisfaction 6.
to safeguard customer information module
The module includes customer information, contact information, business contacts, customer call center in part 4.
Customer Service Module
The module includes customer feedback, customer complaints in two parts.
Information Module
The module includes customer information, contact information, customer feedback and customer satisfaction inquiries, inquiries, complaints satisfaction 4. Platform: |
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Description: myChatRoom是用java实现的一个一对多聊天室，适用于在线客服系统，这里采用的是ajax技术，服务器端和客户端不断刷新页面来更新消息，里面对客户和客服的非正常离线做了判断，界面参考了51客服，仅作参考，不要传播-myChatRoom is to achieve a one-to-many java chat rooms for online customer service system, here is the use of ajax technology, server-side and client constantly refresh the page to update the information, which customers and customer service for non-normally done off-line judge, the interface 51 with reference to customer service, only for reference, do not spread Platform: |
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Author:jiangxin |
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Description: 企业电话客服系统
系统采用人机交互的方式，界面美观友好，信息查询灵活、方便，数据存储安全可靠。
对用户输入的数据，进行严格的数据检验，尽可能的避免人为错误。
客户在拨打企业电话客服时，系统会自动接收、识别并记录来电的主叫号码并显示相应的客户信息。
客户电话打入时系统自动播放已设定好的欢迎词。
用户在拨打企业电话客服后，系统会进行自动语音引导，客户通过按键选择，从而可以听到预先设置好的语音咨讯，如企业简介、信息、最新产品等……。所有咨讯信息通过按键即可获得。
外线电话转接到座席电话功能，使来电者可以根据系统提示，转入人工服务，与座席人员直接进行交流。
座席电话转接到座席电话功能。-Business telephone customer service system
System is the way human-computer interaction, interface, beautiful and friendly, and information query flexible and convenient, safe and reliable data storage.
User input data, testing data strictly as possible to avoid human error.
Business telephone customer service customer call time will automatically receive, identify and record the caller s Caller ID and displays the corresponding customer information.
Customer phone into play automatically when the system has set a good welcome.
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Description: 此源代码是对切叶客服电话而编写的 ，比较适用于中小型企业的客服业务-This source code is written in the leaf-cutting customer service phone, customer service business more suitable for small and medium-sized enterprises Platform: |
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Description: 功能 1 客户在拨打企业电话客服时，系统会自动接收、识别并记录来电的主叫号码并显示相应的客户信息。
功能 2 客户电话打入时系统自动播放已设定好的欢迎词。
用户在拨打企业电话客服后，系统会进行自动语音引导，客户通过按键选择，从而可以听到预先设置好的语音咨讯，如企业简介、信息、最新产品等……。所有咨讯信息通过按键即可获得。
功能 3 外线电话转接到座席电话功能，使来电者可以根据系统提示，转入人工服务，与座席人员直接进行交流。
座席电话转接到座席电话功能
-Function 1 customers call the business telephone customer, the system will automatically receive, identify and record the caller number to display the customer information. The AutoPlay function 2 customer call comes in when the system has set a good welcome speech. users call the business telephone customer, automatic voice guide customers through the key choices, so that you can hear the pre-set voice Oration, such as corporate profiles, information, latest products ... All Oration information button. The function outside calls transferred to the agent phone features, so that the caller can be prompted into the labor service, and agents who directly exchange. The seats forward calls to the agent phone features Platform: |
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Description: 这是一个使用c#语言开发的 telephone customer service system（电话客服系统），之中有详细的源代码，希望对大家有用。-The system is a telephone customer service system developed by C#.Also the code is conluded in this file. Platform: |
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Author:xiaochun |
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Description: 电话客服系统，这是通过C#语言编写的，实现的功能是通过在线语音与通信的结合，实现在线处理时间，标注并备份到系统数据库中。-The telephone service system used to cancle sonethings for companys and the customer care will help many people. Platform: |
Size: 997376 |
Author:cai |
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Description: 客户管理系统主要由基础信息维护、客户信息维护、客户服务、信息查询、系统管理和帮助信息等几个功能模块组成,进行信息查询-Customer management system mainly consists of basic information maintenance, customer information maintenance, customer service, information inquiry, systems management and help information, and several functional modules, information inquiry Platform: |
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Author:wyt |
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Description: Buffer dynamics in a discrete service system
Suppose time is discrete and customers arrive to a service center according to an independent sequence a(1), a(2),..., where a(k) is the number of arrivals during time slot number k. One customer can be serviced per slot (single server system). Additional customers wait in a buffer until service available.
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Search - Customer Service System