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Description: 在线客服企业版价值原版源码 功能简介: 主动邀请 当顾客访问网站时,通过弹出邀请窗口主动邀请访客洽谈。 在线洽谈 在浏览器的窗口就可以进行实时交谈,无需安装软件或添加好友。 来源查看 查看网站当前访客的IP、地理位置、关键字、当前页面等信息。 流量统计 对网站流量、搜索引擎、关键字、访问来源等进行统计分析。 内部办公 提供客服对话功能,满足公司内部不同客服间的对话需要。 离线留言 不在线时记录用户留言,不错过每一个客户,并记录留言客户来源信息 客服转接 当繁忙或者需要其他客服解决指定问题的时候,可以转接到其他客服进行处理。-the value of online customer service original source Enterprise Function Description: When the initiative to invite customers to visit a Web site, through pop-up window to invite visitors to take the initiative to invite discussion. Online discussion in a browser window on the real-time chat, do not need to install software or add a friend. Source view to view Web site visitors current IP, geographic location, keyword, such as the current page information. Flow statistics for site traffic, search engines, keywords, visit the sources for statistical analysis. Dialogue within the office to provide customer service functions to meet the internal dialogue between the different customer needs. Off-line message recorded at the time the user is not online messages, not to every customer, and record the message source of the information customers Call forwarding when busy or need other customer service to resolve the specified issue, can be trans
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