Description: In this study, the factors influencing the implementation of customer relationship management (CRM) at small and medium-sized tourism enterprises in Cappadocia were analyzed.
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刘佳\excle(2)(2)(2).xls
....\excle3(2)(2).xls
....\中英文封面.doc
....\外文文献刘佳.doc
....\摘要.doc
....\刘 佳.doc
....\毕业论文封皮.doc
刘佳
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