Implementing a telephony-enabled application using Avaya Telephony Services Application Programming Interface (TSAPI) requires an understanding of TSAPI core concepts of Session and Event Management, control services, and private data. This tutorial provides an overview of the TSAPI essentials, using code samples to demonstrate how to write a telephony-enabled application for the Avaya Communication Manager environment using the interfaces provided by the Avaya TSAPI implementation. INTENDED AUDIENCE This tutorial is intended for programmers who have a working knowledge of C/C++ programming on Windows platform and wish to implement telephony-enabled applications in an Avaya Aura™ Communication Manager environment. This tutorial is not meant to be an exhaustive introduction to TSAPI refer to Reference [1] for a complete understanding of the Avaya TSAPI implementation

AES Administration and Maintenance Guide Release 3.0.1.pdf

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