CRM (Customer Relationship Management, Customer Relationship Management (CRM) is a kind of application system based on Internet. It through to the enterprise business process reorganization to integrate Customer information resources, in a more effective way to manage Customer Relationship, within the enterprise to realize information and resource sharing. So as to reduce business operating costs (especially the cost of sales), to provide customers with more economic, fast, thoughtful products and services, to maintain and attract more customers, in order to ultimately achieve the goal of profit maximization.

delphicrmdmp

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