When customers call the business telephone customer service, the system will automatically receive, identify and record the caller s Caller ID and displays the corresponding customer information. When the customer calls into the system automatically play has set a good welcome. Outside calls transferred to the agent phone function, so that the caller can be prompted by the system, into a human service personnel to communicate directly with the agent. Agent Phone forwarded to the agent phone function.

企业电话客服系统\Daila\Daila\bin\Debug\Daila.exe
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................\.....\.....\NewClass\tbCustomerClass.cs
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................\.....\.....\...Mehod\tbCustomerMethod.cs
................\.....\.....\........\tbDaiConnection.cs
................\.....\.....\........\tbDistionMenthod.cs
................\.....\.....\........\tbEmployeeMenthod.cs
................\.....\.....\........\tbProductionMenthod.cs
................\.....\.....\........\tbProPathMenthod.cs
................\.....\.....\........\tbTelRecordMenthod.cs
................\.....\.....\obj\Daila.csproj.FileList.txt
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................\.....\.....\...\.....\TempPE\DataBase.DainlaDataSet.Designer.cs.dll
................\.....\.....\...\.....\......\DataBase.db_DainlaDataSet.Designe

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