Description: This paper describes the current CRM (Customer Relationship Manag ement customer relationship management) methods of management, and a comprehensive inventory management system. CRM customer relationship management system for enterprises to increase the value reflected in two major areas : (1) of the user's information resources integration, a company-wide internal sharing resources, in order to provide customers with more rapid and thorough quality services to attract and keep more customers. (2) of the business process re-design, a more effective customer relationship management, reduce business costs.
File list (Check if you may need any files):
Download