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Description: CRM Call Centre Management
Typically a call center is a place that encourages customers to make calls in order to facilitate their easy usage of the product/service offered by the organization. All calls from
customers regarding their queries, problems, suggestions are entertained.
Platform: |
Size: 1029120 |
Author: datatech |
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Description: Speech recognition (also known as automatic speech recognition or computer speech recognition) converts spoken words to text. The term "voice recognition" is sometimes used to refer to speech recognition where the recognition system is trained to a particular speaker - as is the case for most desktop recognition software, hence there is an element of speaker recognition, which attempts to identify the person speaking, to better recognize what is being said. Speech recognition is a broad term which means it can recognize almost anybody s speech - such as a call-centre system designed to recognize many voices. Voice recognition is a system trained to a particular user, where it recognizes their speech based on their unique vocal sound.
Platform: |
Size: 32768 |
Author: Devilly |
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Description: Call Center Management System Ver-1.01
Software Requirements :-
1. Visual Basic 6.0.
2. SQl Server 7.0.
3. Operating System Windows 98.
4. Ms Office 2000 or above.
Installation Instructions :-
1. Install sql server on machine
2. Create database with name ccms
3. Run Microsoft Data Component in setup folder
4. execute script file named ccms_data_cre_popul.sql
5. double click on file setup in path
setup.exe
6. Run Project from Start:-Programs:->Call Center Management System
7. Password for master login
user name : Administrator
password : hotline
Password for user login
user name : dhiraj
password : dhiraj_hotline
user name : chintan
password : chintan_tiger-Call Center Management System Ver-1.01
Software Requirements :-
1. Visual Basic 6.0.
2. SQl Server 7.0.
3. Operating System Windows 98.
4. Ms Office 2000 or above.
Installation Instructions :-
1. Install sql server on machine
2. Create database with name ccms
3. Run Microsoft Data Component in setup folder
4. execute script file named ccms_data_cre_popul.sql
5. double click on file setup in path
setup.exe
6. Run Project from Start:-Programs:->Call Center Management System
7. Password for master login
user name : Administrator
password : hotline
Password for user login
user name : dhiraj
password : dhiraj_hotline
user name : chintan
password : chintan_tiger
Platform: |
Size: 517120 |
Author: Steven Chow |
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